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Showing posts with label questions. Show all posts
Showing posts with label questions. Show all posts

Monday, April 1, 2013

Questions and answers about the Twitter hack

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Twitter birdI've been speaking to the media today about the Twitter hack that saw the credentials of around 250,000 users scooped up by cybercriminals.

During the day, the same questions have been cropping up - and I thought it would be useful to briefly cover them here.

What did the hackers steal?

According to a blog post by Twitter, the hackers stole usernames, email addresses, session tokens and salted-and-hashed passwords (which is certainly better news than if they had stolen plaintext passwords).

What could the hackers do with that information?

A few things:

The hackers could spam the email addresses, pretending to be Twitter and maybe trick you into clicking on a link or opening an attachment. In this way they might steal further information from you.They could target specific Twitter users (they now know the email address associated with each of the affected accounts) and craft an email designed to dupe the user in some way - potentially into clicking on a dangerous link or attachment - perhaps pretending to be someone else.Using the stolen session token they could, in theory, hijack your account, at least until the you or the hacker next logs off.They could attempt to crack the passwords, by setting computers and large dictionaries of commonly used passwords against the problem. If some of the passwords are cracked, the hackers could then attempt to see if the same passwords will also unlock victims' *other* accounts (such as their email).

Who is behind the hack attack on Twitter?

We don't know. Twitter has had its internal systems hacked in the past (infamously, for instance, celebrity accounts were hijacked after a Twitter employee was found by hackers to be using an extremely weak password - "happiness"). Normally attacks are against individual accounts with the intention of spreading diet spam or malicious links, rather than against Twitter's systems themselves.

I've heard media reports linking the Twitter hack with the attack on the New York Times and other newspapers that's been blamed on China. Was it the Chinese who hacked Twitter?

Although Twitter referenced the recent high-profile attacks on newspapers, they haven't explicitly said that they believe China hacked Twitter or presented any evidence to suggest that.

If Twitter has any information that does point a finger of suspicion towards China (such as if dissident or human rights Twitter accounts were targeted) they haven't shared that with the media.

How will I know if I am one of the Twitter users who has been affected?

Twitter has emailed affected users, resetting passwords and revoking session tokens. Your old password will no longer allow you into Twitter, and you'll have to choose another one.

What kind of password should I use?

Always use passwords that are not easy-to-guess or dictionary words. Make it as long as possible, and use a mixture of upper and lower case letters, numbers and special characters.

How am I supposed to remember a password like that?

Here's a video which explains how to choose a strong password, which is easy to remember but still hard to crack:

(Enjoy this video? You can check out more on the SophosLabs YouTube channel and subscribe if you like)

But you say I should have a different password for every website I use... how can I realistically remember all of them?

You can't. Use password management software like KeePass, 1Password or LastPass. They can hold your passwords securely, and all you have to remember is your master password (make it a good one). Password management software can even generate random, complex passwords for you when you create new accounts.

Couldn't I just let my browser remember my passwords?

Most modern browsers do offer to save your usernames and passwords for the websites you visit, but I do not recommend it.

Why does Twitter say that I should disable Java in my browser?

Whether your browser is Java-enabled or not has no bearing on whether Twitter (on completely different computers from your own) is capable of being hacked or not. However, we do see frequent web-based attacks exploiting security holes in Java - so, unless you really need it, it might be wise to learn how to turn off Java in your browser.

Think of it as Twitter just trying to be helpful and neighbourly, rather than giving advice specific to this latest attack.

(Of course, it's always possible that the computers of Twitter employees were infected via a Java vulnerability. But they haven't owned up to that. Other possible vectors by which Twitter staff might have been hit by malware included boobytrapped Word Documents or PDF files).

How else might take advantage of the Twitter hack?

It's possible we could see bogus emails spammed out pretending to come from Twitter. Users might be tricked into believing that they are really messages from Twitter telling them that their account was compromised in the hack, and click on links without thinking of the possible consequences. All users need to be on their guard against social engineering tricks like this.

What else should I do?

Read this article by my colleague Paul Ducklin.

Stay secure.

Follow @gcluley

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Saturday, September 29, 2012

MediaFire restores virus researcher’s account, questions copyright troll and DMCA claim

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Score one for the little guy. Or gal in this case.

The cloud-based hosting firm MediaFire has reversed a decision to suspend the account of virus researcher Mila Parkour after Naked Security raised questions about copyright violation complaints made against her by the mysterious firm LeakID.

In an email to Parkour on Friday, MediaFire's director of customer support, Daniel Goebel, said that the company was restoring Parkour’s access to her MediaFire account and apologized for the interruption in service.

MediaFire also said it was asking LeakID, the Paris-based firm that accused Parkour of sharing copyrighted material, to “confirm the status of the counterclaim [Parkour] submitted.” However, the firm is still blocking access to files that LeakID alleged were violating the US Digital Millennium Copyright Act (DMCA), a strict copyright enforcement law in the U.S.

As reported by Naked Security, LeakID flagged three files for what the company considered three copyright violations:

a link to a Microsoft Office patch file related to an August 2011 Contagio blog posttwo encrypted ZIP files containing malicious PDFs used in online phishing scams examined in April and August 2010.

The reversal follows a public protest by Parkour on her Contagio malware blog, a respected resource for virus researchers and security experts.

In his email, Goebel said that the company regretted the inconvenience for Parkour, but that the company had its hands tied.

The circumstances of your case related to a 3rd party notice are unfortunate. Like all online service providers, we are compelled by law to suspend content upon the receipt of a complete DMCA Notice.

Parkour isn’t so sure. Writing on her blog on Friday, she notes that MediaFire took action against her even though LeakID, a Paris-based firm, hadn’t fulfilled key requirements of the DMCA in its request. Namely: the firm failed to identify the copyrighted work that was infringed, or prove that it was authorized to act on behalf of the copyright owner.

Parkour filed a counterclaim with LeakID and said the company has ten days to respond to it. If the company fails to do so, she said that the DMCA claim will be dropped and the blocked files restored. Writing on Friday, she said she suspected that the quick reversal from MediaFire was the result of press attention to the curious copyright claims from Naked Security and other sites.

That prompted a direct response from MediaFire CEO Derek Labian. In it, he said that the company investigates all claims of copyright violations and has a team to handle the claims and counterclaims from customers. Accounts are closed solely on the basis of complaints under DMCA, he said.

He said MediaFire complied with the complaints as stipulated by DMCA and that any mistake, if one was made, was on LeakID’s part.

Labian said Parkour didn’t give MediaFire time to complete its investigation and that he admired the ways in which Parkour was using MediaFire to support her research, according to a copy of the email viewed by Naked Security.

Labian also expressed skepticism about LeakID’s claims, which included a charge of copyright violation for a Microsoft Office patch that Parkour had reposted on her blog.

Labian wrote:

Personally, I find it strange that Microsoft would not want a security patch for one of its products freely distributed to as many users as possible. We think it's more likely at this point that the submissions are inaccurate.

In an email to Naked Security, Parkour said that LeakID’s use of automated scanning and complaint filing tools makes it more likely that those accused will have their accounts suspended. She also suggests many of those targeted don’t go through the hassle of protesting the take down orders.

MediaFire and LeakID did not respond to requests for comment prior to publication.

Parkour’s situation is not unique. In recent weeks, both the Democratic National Convention in the U.S. and the HUGO Awards have had broadcasts blocked by automated copyright scanners.

In March, the Electronic Frontier Foundation (EFF) filed an amicus brief in a similar case, contesting media giant Warner Brothers Entertainment’s use of automated tools to spot copyright infringement.

The brief, filed in a case in U.S. District Court for the Southern District of Florida concerned similar takedown notices affecting users of the hosting firm HotFile.

The EFF said that firms using the automated tools are aware that they make mistakes, and that the firms should be held responsible for denying legitimate users access to their content.

Warner and other firms were undermining DMCA provisions intended to protect internet users from overbroad and indiscriminate take-downs, the EFF argued.

Follow @paulfroberts

Megaphone, copyright symbol and cloud image courtesy of ShutterStock.

Tags: Adobe, Contagio, copyright, DMCA, internet security, LeakID, malicious PDF, malicious software, Malware, Microsoft, Mila Parkour, Patch, PDF


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